Richard Crookes Constructions case study

 

INDUSTRY:
Construction

OBJECTIVE:

Provide a well-supervised and financially efficient Managed Print Solution with a practical servicing model that gives the business more time to focus on other projects.

OUR SOLUTION:

A range of prominent print technologies faultlessly coordinated to enhance document productivity with a formative and proactive service and supply model.

POTENTIAL RESULTS AFTER SOLUTION IMPLEMENTATION:

A pronounced enhancement to how dependable the print technology and productivity will be.

More consistent printing uptime and greater ease of usage

CUSTOMER BACKGROUND:

Since 1976, Richard Crookes Construction (RCC) has been a family owned and operated construction business. It has grown to include offices in NSW, QLD and the ACT. As a construction company with enduring family values, our efforts reflect this through the coordinated client efforts we build with each project that consistently meet targeted deadlines and budget constraints and still deliver the finished product to the client at an optimal quality level. Having a collective of sectors to work within as well as approximately 75% of returning business from government and private entities, RCC has developed a stellar reputation second to none in the construction industry.

CHALLENGE:

With upwards of at least 50 construction projects in production simultaneously, RCC found it essential to have various site offices to expedite business procedures on a daily basis.
Management capabilities and handling information efficiently was a vital part of the business process. Not unlike other companies, RCC also finds it imperative to manage their project documents by means of printing and scanning. They collaborated with AMPS to create a dynamic document plan that meets their company’s needs.

SOLUTION:

Whether it is office printing or utilising a specialised wide format, or some form of plan printing, AMPS formed a partnership with RCC to provide a unified copy, print, and scanning resolution to accommodate a collective of business locations within RCC’s construction entity. 

The concept of a print fleet was first proposed to an equipment company as a means of bringing them superior production and reliable than small-scale print solutions at multiple offices. Having a larger scale print operation at each site that offered more cutting-edge print technology that mirrored that of the company’s headquarters allowed other sites to expand their productivity.

Merging a print fleet: The mission to find a print technology company that could act as a partner to work towards vital business goals coupled within a “pay-as-you-go” plan for the interim building locales. Additionally, they would have to accommodate stringent 4 hours SLA’s among the fleet, regardless of which site would be involved. 

In dealing with more secluded sites where the requirement for access was less frequent, preventative consumable replenishment was implemented using supplemental stock of all consumables and spare printer parts.

To address challenging environmental conditions, print technology was sourced from only the most outstanding print technology manufacturers in the industry. From there, the most applicable product was chosen based on its consistency and durability.